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Drucker and Falk

1 property researched across Richmond, VA (1)

45

avg score · F

Reputation summary
Drucker and Falk took over management of the complex, and reviews suggest that while some individuals may be attentive, there are widespread concerns about overall management responsiveness, lack of communication, and an inability to address recurring issues.
Most common complaints
  • Update: 3 months later still no change with the amenities, still can’t access the (out of date) gyms with some equipment
    ×1
  • This apartment complex is not luxury. The property manager is not friendly at all. She never comes out of the office. I
    ×1
  • The worst place I’ve ever lived! The manager Erin isn’t helpful at all, I asked her for the company number and she told
    ×1
  • Her neighbors leave trash outside the door for several days to the point of it stinking and cats come around. Neighbors
    ×1
  • It took 5 months to fix a dryer , no dryer for 5 months because of a belt
    ×1
  • Because of all the negativity about roaches , mold, rusted and broken appliances, air conditioners not working , leaking
    ×1
  • They we didn’t live there long but in the time that we did they harassed my husband, myself and his mother for weed smel
    ×1
  • This place desperately needs new management and maintenance team leads. My heat has not been working properly and after
    ×1
Most common positives
  • I am so very impressed with the spacious units and cleanliness of the facilities. The management asked many questions to
    ×1
  • Best community in Petersburg by far! Great location being close to groceries, restaurants, 10 minutes from downtown Pete
    ×1
  • Thank you to Shaquana and DeVonte for helping me get my apartment. //Update// I wanted to take a moment, albeit delayed,
    ×1
  • Shawn from the maintenance dept. Is prompt and his work is 2nd to none. He replaced my led lights and fixed my garbage d
    ×1

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